1. Who this policy is about
This policy covers the Voice For Locals Work web app at work.voiceforlocals.org (the “Work app”). The Work app is for a person aged 18 or over who already has, or creates, a Voice For Locals shopper account and then trains and works as a Local Champion: interview, e-learning, app training, business skills, field training, certification, and self-employed programme access.
The Work app is a website. It is not a separate app on the Apple App Store or Google Play. You sign in with the same email as the Shoppers app. This policy is for the champion programme. The Shoppers app has its own privacy notice. Agreeing here does not replace that notice.
2. Who is responsible for your information
The data controller for the Work app is:
Unloc Ltd, trading as Voice For LocalsCompany number 06806173
Office 7, 35-37 Ludgate Hill, London, EC4M 7JN, United Kingdom
Email: support@voiceforlocals.co.uk
Phone: 07735 552903
Privacy requests sent to that email are handled as data-protection requests. You can also complain to the Information Commissioner’s Office at ico.org.uk.
3. The Work app is for adults
The Local Champion programme is for people aged 18 or over. It is not directed at children. We do not knowingly keep a champion account for anyone under 18. If you believe we hold information about a child, email us and we will delete it.
4. Information we collect
We collect what the Work app needs to sign you in, run training, take the training fees, show the businesses you sign up, calculate commissions, and pay you. The tick box on the email and OTP screens records that you agreed to this policy, the Terms and Conditions, and the Terms of Use.
| Information | Why we use it | Legal basis |
|---|---|---|
| Email address, one-time passcode, and the access token stored in your browser | Sign you in to the shared shopper account and keep the session | Contract |
| Name, phone number, postcode, city, region, gender, audience profile, and duration, where they already sit on your shopper profile | Show your champion profile and the area used on rankings and invoices. Gender, ethnicity, profile type, and duration are shown from the Shoppers app and are not edited in the Work app | Contract. Ethnicity, if you gave it in the Shoppers app, is used on the basis of the consent you gave there |
| Up to five profile photos and a biography | Show your champion card. Photos are converted to JPEG in your browser before they are saved. You choose the files. We do not open your camera | Contract |
| Your agreement to these documents, and the time you ticked the box on the OTP screen | Show that you agreed before the champion programme was opened | Contract, and a record of that agreement |
| Training stage, Calendly booking, attendance marked by our staff, e-learning progress, quiz scores, attempt counts, SCORM progress kept in your browser, and any lesson a staff member asks you to repeat | Run the seven training stages and decide when Work, Get Paid, and Invoices unlock | Contract |
| Payment method (Stripe card, Klarna, or a voucher code), amount, and the payment reference | Take the e-learning fee and the certification fee, and keep a financial record | Contract, and a legal duty to keep financial records |
| Businesses linked to your referral code, their name, address, phone, postcode, reviews, and campaign figures (sent, reached, walk-ins, redeemed), plus commission tier and amount | Show your work, work out commission, and check that a sign-up is genuine | Contract, and our legitimate interest in preventing false sign-ups |
| Monthly commission invoices, the PDF receipt, and support messages you send from Invoices | Pay commission and answer a query about a payment | Contract, and a legal duty to keep financial records |
| Referral code, codes you apply, and people you refer (name, email, training stage, businesses signed, commission shown) | Run the job-seeker referral, including the loyalty credits shown in the app when someone you refer qualifies | Contract |
| Leaderboard place (local, regional, and national) and the figures used to rank you, such as sign-ups, commission, rating, and recommendations | Show rankings to people in the programme | Legitimate interest in running a fair programme leaderboard. Your name and area can appear on it |
| In-app inbox messages and whether you have read them, and an employment status of training, hired, or blocked, with a block reason where one is recorded | Tell you about training, payments, and access to the programme | Contract, and our legitimate interest in enforcing the programme rules |
| Browser type, IP address in hosting logs, and data kept in your browser (session token, champion profile, training progress, SCORM data) | Serve the website, keep you signed in, and let a lesson resume | Legitimate interest in running a secure website. The sign-in cookie and local storage are strictly necessary for the service you asked for |
We do not collect precise GPS location. We do not show third-party advertising. We do not use a separate analytics SDK in the Work app. We do not offer Google or Apple sign-in on this site. Sign-in is email and a 6-digit one-time code.
5. How we use it
We use this information to:
- open and protect your champion access on the shared shopper account;
- deliver the training stages, quizzes, videos, and SCORM lessons;
- take the £100 e-learning fee and the £400 certification fee, including by Stripe, Klarna, or a voucher;
- show businesses you have signed, campaign results, commission tiers, and invoices;
- pay commission that qualifies, and keep the records we need for tax;
- run referrals and the loyalty credits described in the app;
- show rankings, inbox messages, and support replies;
- suspend or block access where the Terms of Use are broken;
- delete or anonymise the shared account when you ask us to.
We do not sell your personal information.
6. Who we share it with
| Recipient | Why |
|---|---|
| Our systems on Google Cloud, including the database and Firebase Hosting | Run the Work app, the shopper account, and staff tools that mark attendance, lessons, invoices, and access |
| Stripe | Card payment for a training fee. We do not store your full card number |
| Klarna | Instalments, where that option is offered. Klarna decides whether to offer credit under its own terms |
| Calendly | Interview, app training, business skills, and field training bookings. The booking page is Calendly’s |
| YouTube (Google) | Training videos. YouTube may set its own cookies when a video plays |
| Google Fonts | The type on the Work app. Google receives your IP address when the font file is requested |
| A business you sign up, and our staff | The details needed to onboard that business and to check the sign-up |
| WhatsApp, email, SMS, or your device share sheet | Only if you choose to send your referral. We do not send that message for you |
| HMRC, a court, or another authority | Where the law requires it |
Some of these providers process information outside the United Kingdom. Where they do, we rely on a UK adequacy regulation or on the UK International Data Transfer Agreement, or the UK Addendum to the EU standard clauses, with the extra steps those rules require.
7. Photos, location, and cookies
You may add up to five pictures. The app asks for a JPEG of at least 800 by 800 pixels and under 3MB, and it converts the file in your browser. You can drag the focus point that appears on your home card. Photos are part of your champion profile.
We do not use GPS. Rankings and invoices use the postcode, city, and region on your profile. Business addresses belong to the businesses in your list, not to your live location.
The sign-in cookie and the champion record in your browser are strictly necessary to provide the service you asked for. We do not use them for advertising. You can clear them by signing out or clearing the browser. SCORM progress stored only in the browser stays until you clear site data.
8. How long we keep it
We keep programme information while your account is open and for as long as we need it to pay commission, deal with a dispute, or meet a legal duty. UK tax and company records are often kept for six years. When we no longer need personal information, we delete it or anonymise it.
9. Deleting your account
Edit Profile includes Delete Account. Because the Work app uses the shopper account, deletion closes that Voice For Locals consumer account, not a separate champion login. We ask for a one-time code before anything is anonymised. Wallet rewards that are still pending may no longer be redeemable. Records we must keep for tax or legal claims can remain in anonymised form. To ask before you delete, email support@voiceforlocals.co.uk.
10. Your rights
Under UK GDPR you can ask for a copy of your information, corrections, deletion, a restriction, or a portable copy, and you can object to processing based on legitimate interests. Where we rely on consent, you can withdraw it. Withdrawing consent does not undo the agreement to the champion contract, and it does not affect processing we still need for that contract or for the law. Email support@voiceforlocals.co.uk. You can also complain to the ICO.
11. Changes
We will post the current policy at this address. If a change affects how we use your information in a way that needs a fresh agreement, we will ask you to tick the box again before you continue in the Work app.